Stress-Free Property Management

You Can Trust

Family-run. 20+ years experience. We treat your property like our own.

Contact Us

Stress-Free
Property Management

You Can Trust

Family-run. 20+ years experience. We treat your property like our own.

Contact Us

Stress-Free Property Management

You Can Trust

Family-run. 20+ years experience. We treat your property like our own.

Contact Us

Frequently Asked Questions

Here are quick answers to some of the most common questions we receive from landlords and tenants.

What areas do you cover?

We manage rental properties in Eastbourne and the surrounding areas offering full support for both landlords and tenants. As a family-run agency, we pride ourselves on providing a personal, reliable service wherever your property is located locally.

What are your fees?

Because we are a family-run business without a high-street shop front, we keep our overheads low meaning our fees stay competitive while still delivering a high-level, fully managed service.

Do you offer support out of hours?

Yes. We offer a 24/7 emergency line and an online maintenance system where tenants can raise repair requests at any time. Landlords can also access updates, giving you complete peace of mind round the clock.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Can you help me stay compliant with new legislation?

Absolutely. We stay fully up to date with the latest legislation, including the Renters’ Reform Bill, ensuring your property and processes remain compliant at all times. We guide you through everything from safety checks to documentation so you stay protected.

I’ve never rented out a property before—can you guide me?

Yes, we can support you from start to finish. Whether you’re preparing your property, finding tenants, arranging contracts or handling deposits. We’ll help you through every step and manage the process smoothly on your behalf.

How do you handle repairs and maintenance?

All repairs are managed through our online reporting system ensuring quick response times and full transparency. Tenants can report issues 24/7, and landlords are kept fully updated. We use trusted local contractors and ensure every job is completed to a high standard.

Do tenants get support too?

Yes—tenants benefit from our 24/7 emergency helpline and easy online reporting system ensuring any issues are dealt with promptly. We aim for a positive relationship with tenants which helps protect your property and encourages long-term tenancies.

Frequently Asked Questions

Here are quick answers to some of the most common questions we receive from landlords and tenants.

What areas do you cover?

We manage rental properties in Eastbourne and the surrounding areas offering full support for both landlords and tenants. As a family-run agency, we pride ourselves on providing a personal, reliable service wherever your property is located locally.

What are your fees?

Because we are a family-run business without a high-street shop front, we keep our overheads low meaning our fees stay competitive while still delivering a high-level, fully managed service.

Do you offer support out of hours?

Yes. We offer a 24/7 emergency line and an online maintenance system where tenants can raise repair requests at any time. Landlords can also access updates, giving you complete peace of mind round the clock.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Can you help me stay compliant with new legislation?

Absolutely. We stay fully up to date with the latest legislation, including the Renters’ Reform Bill, ensuring your property and processes remain compliant at all times. We guide you through everything from safety checks to documentation so you stay protected.

I’ve never rented out a property before—can you guide me?

Yes, we can support you from start to finish. Whether you’re preparing your property, finding tenants, arranging contracts or handling deposits. We’ll help you through every step and manage the process smoothly on your behalf.

How do you handle repairs and maintenance?

All repairs are managed through our online reporting system ensuring quick response times and full transparency. Tenants can report issues 24/7, and landlords are kept fully updated. We use trusted local contractors and ensure every job is completed to a high standard.

Do tenants get support too?

Yes—tenants benefit from our 24/7 emergency helpline and easy online reporting system ensuring any issues are dealt with promptly. We aim for a positive relationship with tenants which helps protect your property and encourages long-term tenancies.

Frequently Asked Questions

Here are quick answers to some of the most common questions we receive from landlords and tenants.

What areas do you cover?

We manage rental properties in Eastbourne and the surrounding areas offering full support for both landlords and tenants. As a family-run agency, we pride ourselves on providing a personal, reliable service wherever your property is located locally.

What are your fees?

Because we are a family-run business without a high-street shop front, we keep our overheads low meaning our fees stay competitive while still delivering a high-level, fully managed service.

Do you offer support out of hours?

Yes. We offer a 24/7 emergency line and an online maintenance system where tenants can raise repair requests at any time. Landlords can also access updates, giving you complete peace of mind round the clock.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Can you help me stay compliant with new legislation?

Absolutely. We stay fully up to date with the latest legislation, including the Renters’ Reform Bill, ensuring your property and processes remain compliant at all times. We guide you through everything from safety checks to documentation so you stay protected.

I’ve never rented out a property before—can you guide me?

Yes, we can support you from start to finish. Whether you’re preparing your property, finding tenants, arranging contracts or handling deposits. We’ll help you through every step and manage the process smoothly on your behalf.

How do you handle repairs and maintenance?

All repairs are managed through our online reporting system ensuring quick response times and full transparency. Tenants can report issues 24/7, and landlords are kept fully updated. We use trusted local contractors and ensure every job is completed to a high standard.

Do tenants get support too?

Yes—tenants benefit from our 24/7 emergency helpline and easy online reporting system ensuring any issues are dealt with promptly. We aim for a positive relationship with tenants which helps protect your property and encourages long-term tenancies.

Frequently Asked Questions

Here are quick answers to some of the most common questions we receive from landlords and tenants.

What areas do you cover?

We manage rental properties in Eastbourne and the surrounding areas offering full support for both landlords and tenants. As a family-run agency, we pride ourselves on providing a personal, reliable service wherever your property is located locally.

What are your fees?

Because we are a family-run business without a high-street shop front, we keep our overheads low meaning our fees stay competitive while still delivering a high-level, fully managed service.

Do you offer support out of hours?

Yes. We offer a 24/7 emergency line and an online maintenance system where tenants can raise repair requests at any time. Landlords can also access updates, giving you complete peace of mind round the clock.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Why don’t you have a high-street office?

Not having a high-street office allows us to keep costs down for landlords while still offering a full, professional service. We invest in efficient online systems and hands-on support rather than expensive shopfronts passing the savings directly on to you.

Can you help me stay compliant with new legislation?

Absolutely. We stay fully up to date with the latest legislation, including the Renters’ Reform Bill, ensuring your property and processes remain compliant at all times. We guide you through everything from safety checks to documentation so you stay protected.

I’ve never rented out a property before—can you guide me?

Yes, we can support you from start to finish. Whether you’re preparing your property, finding tenants, arranging contracts or handling deposits. We’ll help you through every step and manage the process smoothly on your behalf.

How do you handle repairs and maintenance?

All repairs are managed through our online reporting system ensuring quick response times and full transparency. Tenants can report issues 24/7, and landlords are kept fully updated. We use trusted local contractors and ensure every job is completed to a high standard.

Do tenants get support too?

Yes—tenants benefit from our 24/7 emergency helpline and easy online reporting system ensuring any issues are dealt with promptly. We aim for a positive relationship with tenants which helps protect your property and encourages long-term tenancies.